FAQ
By law it is not possible to return food products.
When you place your order, the site indicates a maximum time range in which the package could arrive, but we always guarantee shipping within 24/48 hours.
Write to us immediately at the assistance number 327 7875318 and we will be happy to help you.
Le spedizioni avvengono dal lunedì al giovedi. Generalmente, gli ordini vengono spediti entro 24-48 ore lavorative, salvo indisponibilità di alcuni prodotti. Consigliamo di effettuare gli ordini almeno due settimane prima della data dell'evento. Siamo pronti anche alle emergenze ;)
It can happen, what we can do is always advise you to purchase an isothermal box in summer, a pack that guarantees 72 hours of autonomy at a controlled temperature. In the event that the customer does not purchase the isothermal box and the sugared almonds arrive with cracks or loose, La Confettata Online declines all responsibility.
Generally in one kg of Ciocomandorla there are around 180 pieces, so in the 500g pack there are around 90 pieces. For more detailed information on specific products the customer can contact the number 327 7875318
Since this is a food product, during production it could happen that there is a slight variation in the pigments. To protect themselves, the customer has every right to ask us for real images of the product before purchasing.
€5.99 and free from €60
Card, payment on delivery with a supplement of €7.99, advance bank transfer and PayPal.
We wait for it to be accounted for, it can take up to 2/3 days before it becomes so.
Contact us as soon as you open the package. We'll send you another one right away or we'll give you a refund! In the event that the customer chooses to receive another one and this one also arrives damaged, it will not be possible to send another one.